Executive Assistant Manager
Số lượng: 1
Khu vực: Kon Plông
Mô tả:
- Assist the General Manager in his day to day operations
- Assigns duties to HOD's and observers performance to ensure adherence to hotel policies and established operating procedures.
- Provides training to staff and HOD's.
-Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.
- Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.
- Selects or assist in the selection of hotel staff and completes all new hire paper works.
- Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
- Assisting General Manager during meetings or conducts the HOD meetings in the absence of General Manager.
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
- Assist GM in key property issues including capital projects, customer service and refurbishment.
- Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
- Builds strong working relationships and communications with hotel staff, HOD's and other departments to ensure maximum operating effectiveness and fulfilment of special event need.
- Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
- Performs sudden audits on rooms and other operating areas.
- Provide effective leadership to hotel team members.
- Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.
- Assist the GM in in all aspects of business planning.
- Must be available 24/7 in case to respond to any guest or employee emergencies.
- Respond to audits to ensure continual improvement is achieved.
- All Other duties as assigned by the General Manager or Management.
Yêu cầu:
- A university degree or diploma in hotel management or a related field with experience in opening, managing.
- Age is from 35 years old at least.Experience in financial accounting, personnel supervision and problem resolutions is a added advantage.
- At least 5 to 10 years experience in the hospitality industry, with significant luxury and international experience.
- And at least 3 to 4 years of experience in a similar position
Quyền lợi:
- Competitive salary with unlimited promotion prospects.
- Bonus pay: Holidays, Lunar New Year, 13th month pay and year-end bonus.
- Social Insurance, Health Insurance, Unemployment Insurance and other benefits as required by the Law
- Regular professional training on hotel operation and management
- Dynamic, modern and professional working environment
- Annual travelling, sightseeing and picnic with the company
- Accomodation, Meals and Laundry benefits
- Others: Gold logo award after 3 years working, nap room, office lunch, …
Liên hệ:
Golden Boutique Hotel Măng Đen
Địa chỉ : Nguyễn Du, Măng Đen, Kon Plông, Kon Tum
Điện thoại: 090 503 8846- Ms. Lan Anh
Email: hr-off1@gbh-mangden.com
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